Terms & Conditions

1. Introduction

Welcome to FinTax24 ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website fintax24.in and our services. By accessing or using our services, you agree to be bound by these Terms.

If you disagree with any part of these terms, please do not use our services. FinTax24 is a legal technology platform providing business registration, compliance, taxation, and legal services across India.

2. Service Terms

2.1 Service Scope

FinTax24 provides the following services:

• Business registration (Private Limited, LLP, OPC, Partnership, Proprietorship, MSME)
• GST registration and return filing
• Income Tax Return (ITR) filing
• TDS filing and compliance
• Annual compliance (ROC, GST, Income Tax)
• Trademark registration and IP services
• License and certification services (FSSAI, ISO, Digital Signature, IEC)
• Accounting and bookkeeping services
• Business consulting and advisory

2.2 Service Delivery

We commit to delivering services within the timelines specified for each service. Timelines may vary based on:

• Government department processing times
• Completeness and accuracy of documents provided
• Client responsiveness to queries and document requests
• Third-party dependencies

2.3 Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and truthful information
• Submit all required documents in a timely manner
• Respond promptly to our queries and requests
• Make timely payments as per the agreed terms
• Comply with all applicable laws and regulations
• Not misuse or share login credentials (if applicable)

3. User Rights and Responsibilities

3.1 User Account

If you create an account with us, you are responsible for:

• Maintaining the security of your account and password
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

3.2 Prohibited Uses

You agree not to:

• Use our services for any illegal purpose
• Violate any laws in your jurisdiction
• Infringe on intellectual property rights
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Use automated systems to access the service without permission

4. Fees and Payment

4.1 Service Fees

Service fees are displayed on our website and may be subject to change. All prices are in Indian Rupees (INR) unless otherwise specified.

4.2 Payment Terms

• Payment must be made in advance unless otherwise agreed
• We accept payments via UPI, bank transfer, credit/debit cards, and online payment gateways
• Government fees are separate and paid directly to authorities
• Late payments may result in service suspension

4.3 Refund Policy

Please refer to our Refund Policy for detailed information on refunds and cancellations.

5. Intellectual Property

All content, trademarks, logos, and intellectual property on our website and in our services are owned by or licensed to FinTax24. You may not use, reproduce, or distribute any content without our express written permission.

Documents and deliverables created for you remain your property. However, our methodologies, templates, and processes remain our intellectual property.

6. Limitation of Liability

6.1 Service Limitations

While we strive for excellence, we cannot guarantee:

• Specific government approval outcomes
• Exact timelines due to government processing delays
• Uninterrupted or error-free service
• Results from third-party service providers

6.2 Liability Cap

Our total liability for any claim arising from our services shall not exceed the fees paid for the specific service in question. We are not liable for indirect, consequential, or incidental damages.

6.3 Professional Advice

Our services and content are for informational purposes. While we employ qualified professionals, specific advice should be sought for complex situations. We are not liable for decisions made based solely on information provided on our website.

7. Confidentiality and Data Protection

We maintain strict confidentiality of all client information. Our data handling practices are detailed in our Privacy Policy.

We comply with the Information Technology Act, 2000, and applicable data protection regulations in India.

8. Termination

8.1 Termination by Client

You may terminate our services with written notice. Refunds will be processed as per our Refund Policy.

8.2 Termination by FinTax24

We reserve the right to suspend or terminate services if:

• You breach these Terms
• Payment is not received within due dates
• You provide false or misleading information
• Required documents are not provided after repeated requests
• Your behavior is abusive or unprofessional toward our staff

9. Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat, India.

9.2 Dispute Process

In case of disputes:

• Contact us at support@fintax24.in to raise concerns
• We will attempt good-faith resolution within 15 business days
• If unresolved, mediation or arbitration may be pursued before litigation

10. Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Material changes will be communicated via email to registered users.

11. Indemnification

You agree to indemnify and hold harmless FinTax24, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Information or documents you provide to us
• Your use of our services

12. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, pandemic, government actions, strikes, or technical failures.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms, please contact us: