Privacy Policy

1. Introduction

FinTax24 ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fintax24.in or use our services.

We comply with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian data protection laws.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our services
• Place an order or engage our services
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter
• Participate in surveys or promotions

Personal information may include:

• Name and contact details (email, phone, address)
• Business information (company name, GST number, PAN)
• Financial information (bank details for refunds)
• Identity documents (Aadhaar, PAN, passport for compliance services)
• Professional information (occupation, business details)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Date and time of visits
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

• Government databases (for verification purposes)
• Payment processors
• Analytics providers (Google Analytics)
• Social media platforms (if you interact with us on social media)

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

• Process and complete your service requests
• File registrations, returns, and compliance documents with government authorities
• Communicate with you about your orders and services
• Provide customer support
• Send service-related notifications and updates

3.2 Business Operations

• Process payments and prevent fraud
• Maintain records for accounting and tax purposes
• Comply with legal and regulatory obligations
• Enforce our Terms and Conditions

3.3 Marketing and Communications

• Send promotional emails and newsletters (with your consent)
• Inform you about new services and offers
• Conduct surveys and gather feedback

3.4 Website Improvement

• Analyze website usage and trends
• Improve our website functionality and user experience
• Develop new services and features

4. Data Sharing and Disclosure

4.1 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Cloud storage and hosting
• Email delivery services
• Analytics and advertising
• Customer support tools

These service providers are bound by confidentiality agreements and only use your information as directed by us.

4.3 Government Authorities

We share necessary information with government departments and regulatory bodies for:

• Company registrations (Ministry of Corporate Affairs)
• GST registrations and filings (GST portal)
• Income tax filings (Income Tax Department)
• Trademark registrations (Trademark Registry)
• Other regulatory compliance requirements

4.4 Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or illegal activities
• Protect the safety of users or the public

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal and regulatory requirements (minimum 8 years for financial records)
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection
• Secure backup and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights

Under Indian data protection laws, you have the following rights:

7.1 Access and Correction

You have the right to access and update your personal information. You can do this by:

• Logging into your account (if applicable)
• Contacting us at privacy@fintax24.in

7.2 Data Deletion

You may request deletion of your personal information, subject to:

• Legal and regulatory retention requirements
• Ongoing service obligations
• Legitimate business interests

7.3 Withdraw Consent

You can withdraw consent for marketing communications by:

• Clicking "Unsubscribe" in our emails
• Contacting us directly
• Adjusting your communication preferences

7.4 Data Portability

You may request a copy of your data in a structured, machine-readable format.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Deliver personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email to registered users.

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

We will respond to your requests within 30 days as required under Indian data protection laws.