Accessibility Statement

1. Our Commitment to Accessibility

FinTax24 is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that everyone should be able to access our services, regardless of their abilities or circumstances. This commitment extends to making our website, fintax24.in, accessible and user-friendly for all visitors.

2. Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards issued by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities.

Our efforts align with the Rights of Persons with Disabilities Act, 2016, and the Guidelines for Indian Government Websites (GIGW) standards for web accessibility.

3. Accessibility Features

Our website includes the following accessibility features:

3.1 Navigation and Structure

• Clear and consistent navigation structure across all pages
• Skip navigation links to bypass repetitive content
• Logical heading hierarchy (H1, H2, H3, etc.)
• Breadcrumb navigation to show user location within the site
• Keyboard-accessible navigation menus

3.2 Visual Design

• Sufficient color contrast ratios for text and background (WCAG AA compliant)
• Responsive design that adapts to different screen sizes and devices
• Clear and readable fonts with adjustable text size
• Visual focus indicators for keyboard navigation
• Information not conveyed by color alone

3.3 Content Accessibility

• Descriptive alt text for all meaningful images
• Transcripts and captions for multimedia content (where applicable)
• Clear and simple language throughout the site
• Descriptive link text (avoiding "click here" or "read more")
• Properly labeled form fields with clear instructions

3.4 Technical Features

• Semantic HTML markup for better screen reader compatibility
• ARIA (Accessible Rich Internet Applications) labels where appropriate
• Keyboard-only navigation support
• Compatible with assistive technologies (screen readers, etc.)
• No auto-playing audio or video content

4. Assistive Technologies

Our website is designed to work with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Alternative input devices

5. Known Limitations

While we strive for complete accessibility, we acknowledge that some areas of our website may not yet meet all accessibility standards:

• Some third-party content or embedded media may not be fully accessible
• Certain PDF documents may require updates for better screen reader compatibility
• Complex calculators and interactive tools are being continuously improved

We are actively working to address these limitations and improve the overall accessibility of our website.

6. Feedback and Assistance

We welcome your feedback on the accessibility of FinTax24's website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: accessibility@fintax24.in
• Phone: +91 98765 43210
• Contact Form: www.fintax24.in/contact

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service you need in an accessible format.

7. Alternative Access

If you need assistance accessing any information or services on our website, we offer the following alternatives:

• Phone consultation with our accessibility support team
• Email support with detailed instructions
• In-person assistance at our branch offices
• Documents in alternative formats (large print, audio, etc.)

8. Ongoing Efforts

FinTax24 is committed to continuous improvement in accessibility:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Incorporating accessibility in our development process
• Testing with users who rely on assistive technologies
• Monitoring and implementing new accessibility standards

9. Third-Party Content

Some content on our website is provided by third parties (e.g., payment processors, analytics services, embedded social media). While we strive to ensure all content is accessible, we may not have complete control over the accessibility of third-party content.

We work with our partners to ensure they also follow accessibility best practices and will assist you in accessing any third-party content or services.

10. Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may:

• Request to speak with our Accessibility Manager
• File a formal complaint in writing to our registered office
• Contact the relevant regulatory authorities in India

We take all accessibility complaints seriously and will investigate and respond to all formal complaints within 15 business days.

11. Document Updates

This accessibility statement was last reviewed and updated on February 1, 2026. We review and update this statement regularly to reflect our ongoing commitment to accessibility and any changes to our website or services.

12. Contact Information