FinTax24 is in search of a Telecaller to join the team

Join our dynamic team as a Telecaller and be the voice that connects us to potential customers. In this engaging role, you'll leverage your exceptional communication skills and persuasive abilities to promote our products and services. Embrace the opportunity to contribute to our growth, while honing your professional development in a supportive and rewarding environment.

Department

Sales

Location

Palitana

Work Type

Work From Office

Qualification Required

10+2 or equivalent

Experience Required

1 Year

Work Hours

Full Time

Skills/Experience Required

  • Excellent verbal communication and active listening skills
  • Persuasive and confident phone manner
  • Ability to handle objections and overcome sales resistance
  • Strong problem-solving and negotiation skills
  • Resilience and ability to remain motivated in a fast-paced environment
  • Basic computer and data entry skills
  • Good time management and multitasking abilities

Responsibilities

  • Make outbound calls to potential customers to promote products/services
  • Respond to inbound inquiries and provide information about offerings
  • Achieve defined sales targets and key performance indicators (KPIs)
  • Accurately record customer information and interactions in the database
  • Handle customer queries, objections, and complaints in a professional manner
  • Stay updated with product/service knowledge and promotional offers
  • Adhere to company policies, scripts, and regulations related to telemarketing
  • Maintain a positive attitude and engage with customers enthusiastically
  • Participate in training sessions to enhance sales and customer service skills
  • Provide feedback to supervisors on customer needs and market trends